Terms and conditions

Our terms and conditions allow our clients to shop securely with www.nordicuniforms.com

How to order:
Buy securely on our webshop at the website
Email us: sales@nordicuniforms.com

VAT: All products listed are prices net of VAT

Credit applications: Please contact us

Offers: Product offers may be offered from time to time on our webpage. These offers cannot be used in conjuction with any other offers or discounts by Nordic Uniforms

Coupon Code: Our coupon codes cannot be used in conjunction with any other offers incl. student college orders. To apply a code simply go to the basket and enter the code in the box indicated. The discount will then be applied to the qualifying products.

Price and availability: We try to ensure that all details, prices and descriptions, which appears on the website, are accurate but errors may occur. As soon as we discover an error, we will inform you and give you the possibility to reconfirm your order or cancel it.
If we are, unable to contact you the order will be cancelled and you will receive an email from us.
If the order is cancelled and already paid, you will receive a full refund from us on the amount paid.

How to pay:
We use PayPal on our website.

Delivery:
Your order will be shipped within 3-5 working days. However if products are out of stock we will contact you with an estimated delivery date.
We deliver to all around the world. Delivery charges will apply.
Customers from out of Denmark will be charged the most economically rate.

Please note that if your order is being shipped outside of Denmark additional customs, duties and taxes may be imposed by your country. These additional fees are the responsibility of you the purchaser. Seasons Spa ApS (www.nordicuniforms.com) is not responsible for any customs, duties, taxes or additional fees for orders shipping outside of Denmark.

Claims for non-delivery or damage to the goods in transit must be made in writing within 7 days of the invoice date. In respect of such claims our liability, is limited to replacement of goods or refund of the price and does not extend to any indirect or consequential loss.
Incorrect/faulty goods must be returned to us before replacements will be dispatched.

Customer Service:
Please contact us on the appropriate email address on the contact us page.
Incorrect/faulty goods must be returned to us before replacements will be dispatched.
We strive to keep the majority of the products listed on the website in stock at all times. Occasionally some items are out of stock. If you order any item that is out of stock, we will contact you and advise you when the item is back in stock or of any comparable products that is available. If you do not wish another product or to wait for it, we will cancel, you order and debit you creditcard.
Refunds will be made in the original payment method and within 14 days of our receipt of goods. All refunds must be authorized by our staff.
If you wish to return your goods for a refund or exchange please contact us by email at sales@nordicuniforms.com
P&P and returns postage are direct costs and we regret that they cannot be refunded.

Data protection:
We will not pass your detail on to other companies.
We may inform you of other products and services offered by Nordic Uniforms, which would be of your interest. You must tell us if you do not wish us to do so.

Please read privacy policies for further information.

Complaints:
At Nordic uniforms we take all our customers seriously and we try to offer them the best service possible, however if you feel you have something to complain about you may direct it here: sales@nordicuniforms.com

Prices:
The prices quoted are those ruling at the time of production. Due to circumstances beyond our control prices may have to be altered up or down, including any alterations to the rate of value added tax. The correct price will be shown on your delivery note. If for this, or any other reason, an item is not acceptable, it may be returned providing it is sent back within 7 days and is in new condition. Certain products cannot be returned.

Disclamer:
We endeavor to keep product information as up to date as possible. However, specifications are liable to change without notice.
Product photographs are intended to illustrate the particular model but may, occasionally, not totally reflect the product as sold, Unless specifically stated, shoes, jewelry and other accessories shown on photographs are not included – please call for further details on any particular product. The terms of the contract do not affect your statutory rights.

Guarantee:
We are confident that you will be happy with your purchases from Nordic Uniforms. However, if for any reason you wish to exchange or return an item please do so within 7 days. Refunds are not offered on Sale goods but you may exchange or receive a credit note.
P&P and returns postage are direct costs and we regret that they cannot be refunded.
When exchanging or returning garments please contact us at sales@nordicuniforms.com

Payment:
The goods will be paid at the time of order, unless other arrangements.

Risk and Ownership
The risk in the goods passes to you when the goods are delivered to the delivery address. Ownership of the goods remains with Nordic Uniforms until payment has been received in full for the goods and any other goods for which payment is also due.

Force Majeure
Where we are unable to perform due to any circumstances beyond our control, we may suspend performance while those circumstances subsist and any agreed date or period for delivery shall be regarded as extended accordingly. If any period of suspension of deliveries lasts for more than six months, either party may cancel the contract by written notice without penalty.

Returns Policy:
1. Please enclose a copy of the despatch note with your returned goods.
2. Please tick the items on the despatch that you are returning and write clearly EXCHANGE (With size, colour, style you would like in replacement) or REFUND
3. Your garments must be returned in the original packaging, unworn, unwashed and with the original labels or your Exchange/Refund will be refused.
4. You are responsible for payment of the carriage to return any item. We strongly advise that you obtain proof of receipt (ie. a signed for service) as Nordic Uniforms are not responsible for goods that your carrier fails to deliver.
5. Sale items returned cannot be refunded. However we will issue a credit that can be used against a future purchase. Please note that all credits must be used against a purchase with 2 years.

EXCHANGES & REFUNDS
Please check the delivery upon receipt and inform us of any discrepancies within 2 days. Refunds and exchanges will only be processed if the goods are returned within 14 days of receipt. Garments that have been embroidered, personalized or are non stock items will not be refunded or exchanged. All refund items will be refunded less the cost of postage on your order. If you return goods to us within 30 days that we agree are faulty, you can choose a repair, replacement or refund of the faulty item.